The IdiPAZ vision is to be a reference centre for multidisciplinary translational biomedical research at the national and European level. To achieve this objective, the institute combines its efforts to ensure the quality of all its processes, thus ensuring the best service and the best research and teaching performance.
IdiPAZ is committed to a comprehensive quality model backed by the maturity of quality management at the institutions that constitute IdiPAZ. In addition, the management team is fully committed to quality. To support and facilitate this goal, the institution relies on the Quality Committee.
During 2011, the Quality Committee made progress in developing these principles and in achieving specific quality objectives. Among them, and most importantly, was working towards an upcoming certification of their quality management system according to the ISO 9001:2008 standard of the Committee itself. This accomplishment will in turn become a starting point for the future certification
of other areas of IdiPAZ.
In the implementation of this project, several objectives were achieved such as updating the Quality Manual and Members of the IdiPAZ Quality Assurance Committee the Process Map with the analysis of subsequent processes, the establishment of a training plan, the preparation of process algorithms, the identification of quality indicators, etc.
Within the framework of this certification, and also at the request of IdiPAZ management, the Committee conducted a survey in 2011 on the opinion and satisfaction of IdiPAZ researchers that produced important information for the continuous improvement of our institution.
Part of the spirit of this Committee is to be a vehicle for communication between researchers and management, through which suggestions are sent for improving our institution, in terms of the researchers’ work or to improve the quality of their scientific production.
Considering that IdiPAZ is a continuously evolving organisation thanks to its constituent entities, the Quality area of our institution has been enriched by the progress achieved in the various departments of the La Paz University Hospital. This hospital, with its extensive experience in improving the quality of care, has continued working intensively during 2011.
A result of this work, for example, is an increase in its already extensive experience in protocols, clinical pathways and clinical practice guidelines: 48 reviewed clinical pathways and 220 protocols.
All of these advances in quality care have made it possible for the culture of quality to be progressively deployed to all professionals that form part of IdiPAZ.
In short, the management of quality at IdiPAZ has continued in 2011 with the primary objective of facilitating the activities of all professionals in IdiPAZ and offering a common frame of reference with the objective of achieving excellence.
José Jonay Ojeda Feo
Blanca Fuentes Gimeno
Alberto Martín Vega
María Luisa Díaz Martínez
Margarita Rodrigo Angulo
José Jonay Ojeda Feo
Telephone: +34 91 727 75 76